This Shipping Policy applies to all orders placed with Aus Living Lifestyle Products within Australia.
Order Processing Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays) after payment has been received in full. Aus Living Lifestyle Products does not process or dispatch orders on weekends or public holidays.
Shipping & Delivery We offer shipping within Australia only. Estimated delivery timeframes are as follows: Metro Queensland: 1–2 business days Metro Interstate: 3–5 business days Regional and Remote Areas: 1–2 weeks All delivery timeframes are estimates only and are subject to the performance of third-party carriers.
Shipping Costs Aus Living Lifestyle Products offers free standard shipping Australia-wide, unless otherwise stated at checkout.
Dispatch Confirmation & Tracking Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).
Delays & Liability While Aus Living Lifestyle Products will use reasonable efforts to ensure timely dispatch and delivery, we are not liable for delays caused by events outside our control, including but not limited to: Carrier delays Weather events Public holidays Incorrect or incomplete delivery information provided by the customer Estimated delivery times are not guaranteed.
Incorrect Address Customers are responsible for providing accurate shipping information at the time of purchase. Aus Living Lifestyle Products is not responsible for orders delivered to incorrect addresses provided by the customer. Additional charges may apply for redelivery or address corrections.
Lost or Damaged Items If your order is lost or arrives damaged, please contact us within a reasonable timeframe so we can investigate with the carrier. Any resolutions (replacement, refund, or otherwise) will be handled in accordance with Australian Consumer Law.
Contact For any questions regarding shipping, please contact us via our website.
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